The New York City Taxi & Limo Commission is trying to get ahead of the game by releasing a policy governing hailing apps. In an industry that has until now been defined by a split between telephone-requests and street-hails, smartphones are making things pretty weird - is it a street-hail or is it a call in advance? There are only 13,000 medallions cabs in New York, the only ones who can take street-hails, and there are many tens of thousands of livery cars waiting at the edge of this guarded market.
It’ll be anyone’s guess what this space looks like in a year or two.
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